Follow these guidelines to ensure you receive your Credits
Please ensure you have checked each of the stages below before completing an offer. To read more about how to complete each check, simply click upon it for instructions.
The following links below will help you with specific instructions for Norton Internet Security, Zone Alarm and Spywareblaster but you should check any internet security, anti-virus or firewall software for settings that mention "ad blocking, cookie blocking, ad tracking" or another variant and ensure this is turned off.
Pop-up blockers stop sites opening additional webpages. This causes a problem with some a minority of our Offers which open extra pages in order to confirm or complete an order. Some Offer sites also need pop-ups to work and other less common pop-up blockers also block cookies which will prevent successful tracking.
If you are being left with a blank page when trying to complete an Offer via Xpango or are having trouble confirming / completing an order or placing orders that fail to track, try disabling your pop-up blocker.
How to disable pop-up blockers
Some viruses embed themselves in web browsers adding in tracking information in an effort to steal commission for online purchases. It is always best practice to protect your PC with an up-to-date virus scanner, which will help to improve any tracking for Xpango Offers that you complete.
It has been reported that problems have occurred with MS Windows and Internet Explorer that have prevented successful online purchasing or tracking. It is always best practice to use the latest service pack and run Windows update frequently.